Privacy Policy

Last updated: November 2026.

What we collect

• What you give us: name, email, phone, organization, trip details (addresses, dates, passenger count) and any notes.
• Payment records. Card numbers go straight to Stripe; we never see or store them.
• Signed agreements: your typed name, drawn signature, the time and your IP address, kept as proof of signing.
• Messages you send through our forms or chat.
• Basic page-view counts (page, referring site, device type). We use no cookies for this and do not store IP addresses.

How we use it

• To quote, book, bill and run your trip, including giving the operator and your driver the trip details and your contact information.
• To send quotes, invoices, receipts, reminders and thank-you notes by email.
• To send text messages, only if you checked the box to receive them. They cover quotes, payments, reminders and your driver's arrival. Reply STOP at any time to opt out. We do not send marketing texts and do not text during Shabbos.

Who else sees it

• Operators and drivers who run your trip, limited to what the trip needs. Drivers see customer contact details only close to the trip.
• Service providers: Stripe (payments), our email and text providers, Google (address suggestions and maps: text you type in an address box is sent to Google to suggest places) and our hosting provider.
• We do not sell your information.

Keeping it safe

Pages that contain personal details use private links, and our systems are protected by passwords and encryption in transit.

Your choices

To see what we hold about you, correct it or have it deleted, email or call us (see the contact page). We may keep records we are required to keep for accounting and legal reasons.